FAQs

Everything you need to know about auto glass repair, windshield replacement, and ADAS calibration.

Windshield Replacement


Can my windshield be repaired, or does it need to be replaced?

It depends on the size, location, and type of damage. Small chips and certain cracks can often be repaired, while larger cracks or damage in the driver's line of sight may require a replacement. Our technicians can inspect the damage and help you determine the right solution.

How long does windshield replacement service take?

Most windshield replacements take approximately one to two hours, depending on the vehicle and the work required. Some vehicles may need additional time for ADAS calibration. We'll give you a more accurate estimate when you schedule.

Can I drive my car immediately after a windshield replacement?

Your windshield adhesive needs time to cure before the vehicle is safe to drive. The required safe drive-away time depends on the adhesive, vehicle, and conditions. Our technicians will let you know when your vehicle is ready.

Insurance & Pricing


Can I choose my own auto glass shop when using insurance?

In general, you can choose the auto glass repair shop you want to use. Your insurance policy and claim process determine how payment and coverage are handled. We can help you with the process.

Does insurance cover windshield replacement?

Many auto insurance policies cover windshield replacement, depending on your coverage and deductible. Coverage varies by policy and insurer. We can help you understand the process and work with your insurance company.

How much does windshield replacement cost?

The price depends on your vehicle, the type of glass required, and whether additional features such as ADAS calibration are needed. Call us or request a quote online with your vehicle information for an accurate estimate.

Is windshield chip repair covered by insurance?

Some insurance policies cover windshield chip repairs with little or no out-of-pocket cost. Coverage depends on your policy and insurer. We can help you check your options.

ADAS Recalibration


What is ADAS Recalibration?

ADAS stands for Advanced Driver Assistance Systems. These systems use cameras and sensors to support features such as lane departure warnings, automatic emergency braking, and adaptive cruise control. Calibration aligns these components according to vehicle manufacturer specifications.

Do I need ADAS calibration after windshield replacement?

Some vehicles require camera or sensor calibration after windshield replacement. Whether it's necessary depends on your vehicle and its equipment. Our team can determine the calibration requirements for your vehicle.

Do I need ADAS calibration after windshield replacement?

Some vehicles require camera or sensor calibration after windshield replacement. Whether it's necessary depends on your vehicle and its equipment. Our team can determine the calibration requirements for your vehicle.

How long does ADAS calibration take?

Calibration time varies depending on the vehicle and whether it requires static calibration, dynamic calibration, or both. We'll provide an estimated timeframe when we review your vehicle's requirements.

Does insurance cover ADAS calibration?

Some insurance policies cover required ADAS calibration associated with windshield replacement. Coverage varies by policy and insurer. We can help you understand the billing and claim process.

Service & Scheduling


Do you offer same day service?

We offer same-day service when scheduling and glass availability allow. Call us with your vehicle's year, make, and model so we can check availability.

Do you offer mobile service?

Yes, we pioneered mobile service in Baltimore! We offer mobile service in addition to in-shop appointments in the Baltimore area and surrounding communities. Call us to confirm whether mobile service is available at your location and for your particular repair.

What areas do you serve?

We serve Baltimore City, Baltimore County, Howard County, Harford County, and surrounding areas. Call us to confirm service availability for your address.

Can I bring my vehicle directly to your shop?

Yes. Our shop is located at 42 N. Caroline Street in Baltimore, Maryland. Call ahead to schedule your visit and confirm glass availability.

Still have a question?

Our team is happy to help you find the right solution for your vehicle.

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